Frequently Asked Questions


Why See A Counsellor?

There are times throughout life where you may be presented with anxiety, grief, loss, challenges, stress and trauma. Counselling can be a great assistance when presented with whatever issue you may be facing. Counselling offers a confidential and safe space to talk about your concerns or issues to someone who is professionally trained. It provides a space for helping you to understand what is happening in your life, an opportunity for reflection, clarity and change and moving forward.

Maria Carr is a qualified and experienced counsellor providing general counselling for issues that require guidance and support to assist you in living a fulfilling life. Maria is an integrative counsellor who uses a range of counselling skills and therapies tailored to each individual person and meets them where they are at in their journey. Maria offers an empathetic and non judgemental approach in an emotionally supportive space providing clients with an opportunity to reflect, understand and make sense of their feelings, emotions and experiences. Maria will facilitate you on a journey of exploration, reflection, acceptance, change and healing.

How Many Sessions Will I Need

To Book?

This varies for each person and depends on your needs and goals. Maria works with a range of clients - those that are in long-term counselling as well as short-term clients who require counselling when an issue arises, they receive counselling, reach their goals and then may return again when they face another issue.  

Maria will discuss this with you in the first session and together you can determine how many sessions, this will be reviewed throughout your counselling sessions.

What Will The First Session

Look Like?

The first counselling session focuses on building a relationship between you and your counsellor, to ensure the counsellor is the right practitioner for you. Together you will explore the reasons that have brought you to counselling, how the counsellor can support you, the frequency of counselling sessions and setting realistic goals. Each session will continue to focus on reaching the goals.

What Preparation Do I Need?

You will be asked to complete paperwork prior to your first session. The paperwork will include an assessment form to gather information and a confidentiality agreement. By completing the paperwork prior to your first session will allow the full 50mins for our first session.


Is My Counselling Session

Confidential and Private?

During the counselling session all information shared is confidential unless it is subpoenaed by court, I believe you or someone is in danger of being harmed or if a child is in danger (mandatory reporting). All paperwork and information is kept in a secure filing cabinet, digital information is password protected.


Questions You May Have About

Online Counselling:



Is Counselling Available Online?

Research has found that online counselling is just as effective as in person counselling. Counselling using online zoom video calls, allows people the opportunity to access counselling who would normally find it difficult to attend in person. Access is available to clients regardless of location. Zoom offers a secure connection via an end to end encryption.


What Are The Expectations For

Online Counselling?

Please ensure you are ready for the session in a quiet, private space and be dressed appropriately. If possible please use a computer for the online session, communication and visual will be better. All other devices should be turned off or on silent (mobiles). Please check your technology - computer, zoom link, internet prior to starting the session.


Questions You May Have About

Cancellations & Rebates:



Is There Medicare/Private Health

Insurance For Counselling ?

At this stage Medicare of private health insurance rebates are not available or counselling sessions.

Is There A Cancellation Policy?

24 hours is required If you need to cancel your appointment for a full refund. If cancelled within 24 hours there will be no refundIf there is an available appointment in the same week you may reschedule your appointment, the cancellation fee will be waived.


What If I Arrive Late For My

Appointment?

Please call the mobile number if you are running late for your appointment. If Maria has a scheduled appointment immediately after your appointment she will only be able to offer you the remaining time of your appointment and the full rate.


Questions You May Have About

Energy Healing:


What Can I expect In An Energy

Healing Session?

The energy healing session begins with a deep breathing exercise to ground you and help you feel relaxed. A brief discussion will follow to find out what brings you to the session and your needs. The energy healing will then begin, Maria will intuitively use different therapies and hand movements. Every treatment is customised to the needs of the client. At the end of the energy healing Maria will have a debrief with you.

How Many Energy Healing

Sessions Will I Need To Book?

This varies for each person and depends on your needs and goals. Maria works with a range of clients - those that require  long-term energy healing as well as short-term clients who energy healing when an issue arises, they receive energy healing,  may return again when they face another issue. 

Maria will discuss this with you in the first session and together you can determine how many sessions, this will be reviewed throughout your counselling sessions.

What Can I Expect In An Energy

Healing Session?

The energy healing session begins with a deep breathing exercise to ground you and help you feel relaxed. A brief discussion will follow to find out what brings you to the session and your needs. The energy healing will conclude with a debrief of the healing session.

Why Is The First Energy Healing

Session Longer?

The first energy healing session is 1hour and 20 minutes. The first session will focus on building a relationship between you and Maria to ensure Maria is the right therapist for you. Together you will explore the reasons that have brought you to energy healing sessions, how Maria can best support you and the frequency of your sessions. The gathering of information will take approximately twenty minutes, the energy healing session will take place and the last ten minutes will be spent debriefing the session. Subsequent session will be 50 minutes with a brief discussion at the beginning of the session, breathing exercise, energy healing and debrief at the end of the session.


Questions You May Have About

Distant Energy Healing:


How Does Distant Energy Healing

Work?

Maria Carr is a qualified Energy Healer and has been attuned to the energy frequency of Reiki and Seichem Healing. Maria uses a specific frequency healing energy with purpose and intent when sending it to her client providing well-being and healing for them.

How Many Energy Healing

Sessions Will I Need To Book?

This varies for each person and depends on your needs and goals. Maria works with a range of clients - those that require  long-term energy healing as well as short-term clients who energy healing when an issue arises, they receive energy healing,  may return again when they face another issue. 

Maria will discuss this with you in the first session and together you can determine how many sessions, this will be reviewed throughout your counselling sessions.

How Can I Receive A Distant

Energy Healing Session?

Some clients like to have an online session where they are comfortably sitting or lying whilst Maria sends the healing, followed by a debrief at the end of the healing session.

There is the option of booking a time to receive the distant healing without being online. Maria will send the distant energy healing during the set time and follow up with an email detailing the energy healing. Maria is flexible with how you would like to receive the distant energy healing. 

Why Is The First Distant Energy

Healing Session Different?

The first session will be an online or phone session to explain how the sessions will work, the issues you would like to work on and how you would like to receive the distant healing.

The first energy healing session is 60 minutes. The first session will focus on building a relationship between you and Maria to ensure Maria is the right therapist for you. Together you will explore the reasons that have brought you to energy healing sessions, how Maria can best support you and the frequency of your sessions. The gathering of information will take approximately fifteen minutes, the energy healing session will take place and the last ten minutes will be spent debriefing the session.

Subsequent sessions will be either 15 minutes,  30 minutes, 45 minutes or 60 minutes with a brief discussion at the beginning of the session, breathing exercise, distant energy healing and debrief at the end of the session.


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