Frequently Asked Questions
What to know before starting with Maria Carr. Sessions, online work, privacy, cancellation, and how the work actually moves.
The Work
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There are seasons in life where what you are carrying becomes too heavy, too tangled, or too persistent to navigate alone. Not because something is wrong with you. Because the pattern beneath your choices, your reactions, your relationships, has layers that cannot always be reached by thinking harder or pushing through.
Working with a counsellor creates the conditions for what has been unseen to become visible. A confidential, steady space where you can meet what is actually running beneath the surface, without shame, without performance, and begin to move differently.
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Maria works with the whole human system as one interconnected web. Nervous system, fascia, subconscious patterns, energetic field, and soul. Where most approaches stop at the story, she works with the architecture underneath it. The living structure shaping how you love, react, receive, and carry life.
This is not a single modality applied to everyone. It is a coherent understanding, forged through clinical training, lived experience, and a deeper intelligence that sharpens with every year of practice. When the web becomes coherent, what repeats can complete.
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Most people don't, and that is the right place to start. The discovery call is for this exact moment. We feel whether the timing is aligned before any work begins.
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Slower than you expect. The first session is about meeting each other, and making sure this is the right space for you. You will explore what brought you here, what has been repeating, what feels unfinished or heavy. Maria listens for what is beneath the surface, not just what is being narrated.
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That depends on you. What you are carrying, how long it has been running, and what is ready to be met. Some people complete a layer in a single session. Others move through a sustained container. Some return when something new surfaces, complete that layer, and move on.
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You will be asked to complete a brief intake form and confidentiality agreement before your first session. Completing this beforehand means your full session time is yours, not spent on paperwork.
Beyond that, there is nothing to rehearse. You don't need to have the right words. Come as you are.
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Yes. Research consistently supports that online sessions are as effective as in person work. Maria works with clients across Australia and internationally via secure video. The depth of the work is not diminished by distance.
Online sessions use Zoom with end to end encryption for your privacy.
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A quiet, private space where you won't be interrupted. A computer is preferred over a phone, as the connection and visual quality are better. Check your internet, your Zoom link, and silence other devices before your session begins.
Treat it the same way you would an in person appointment. Be present, be settled, be ready.
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Yes. Maria is attuned to the frequencies of Reiki and Seichem and works with clients at distance with precision and intent. Some people prefer to be on a video call during the session, sitting or lying comfortably while the work takes place, followed by a debrief. Others prefer to receive the session during a set time without being online. In those cases, Maria follows up with a detailed account of the session by email.
Your first distance session will always include a conversation to establish what you are working with, how you'd like to receive the sessions, and what feels right for you going forward.
Online Sessions
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Yes. Everything shared in the session is held in confidence. There are only three exceptions required by law. If information is subpoenaed by a court, if there is a risk of harm to you or someone else, or if a child is in danger under mandatory reporting obligations.
All records are stored securely. Physical documents are kept in a locked filing cabinet. Digital information is password protected. Privacy is not a policy here. It is a practice.
Privacy
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At this stage, Medicare and private health insurance rebates are not available for counselling sessions.
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Sessions require 4 hours' notice to reschedule or cancel without charge. Cancellations within 4 hours and missed sessions are charged at the full rate. If something urgent arises, please call. Life happens, and we will work with you where possible.
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Call ahead. If Maria has a session scheduled immediately after yours, she can only offer the remaining time at the full rate. If you can, arrive a few minutes early. Give yourself the space to settle before the work begins.